Traveling can be challenging, especially for individuals with disabilities or mobility issues. However, Spirit Airlines recognizes the importance of ensuring that every passenger has an enjoyable and comfortable journey. If you or a loved one requires wheelchair assistance during your upcoming flight, this guide will provide you with all the essential information you need to know about Spirit Airlines wheelchair assistance policy & services.
What is Spirit Airlines Wheelchair Assistance Policy?
Spirit Airlines is committed to providing equal access and non-discriminatory services to passengers with disabilities. The airline offers wheelchair assistance to those who require it, ensuring a seamless travel experience from check-in to boarding and deplaning. Spirit Airlines’ wheelchair assistance policy complies with the Air Carrier Access Act (ACAA) and other applicable regulations.
Does Spirit Airlines Charge for Wheelchairs?
No, Spirit Airlines does not charge any additional fees for wheelchair assistance services. The airline provides this service free of charge to passengers who require it due to a disability or mobility impairment. However, it’s important to note that while the wheelchair assistance itself is complimentary, passengers are still responsible for any applicable fees associated with their flight, such as baggage fees or seat selection charges.
What Are the Guidelines for Spirit Airlines Wheelchair Assistance?
Spirit Airlines has established guidelines to ensure that passengers receiving wheelchair assistance have a comfortable and safe travel experience. Here are some key points to keep in mind:
- Advance Notice: While not required, it’s highly recommended to request wheelchair assistance at least 48 hours prior to your scheduled flight. This allows the airline to make necessary arrangements and ensure the availability of resources.
- Mobility Aids: Passengers are permitted to bring mobility aids, such as wheelchairs, walkers, or canes, free of charge. These aids will be transported and handled with care by Spirit Airlines staff.
- Assistance Levels: Spirit Airlines offers different levels of wheelchair assistance based on individual needs. This includes assistance with check-in, navigating through the airport, boarding and deplaning, and retrieving baggage.
- Companion Travel: Passengers who require extensive assistance during the flight may be required to travel with a personal companion or care attendant. The airline will provide guidance on this requirement based on individual circumstances.
How to Add Wheelchair Assistance to Your Spirit Bookings?
To ensure a seamless travel experience, it’s essential to inform Spirit Airlines of your wheelchair assistance needs in advance. Here are the various ways to add wheelchair assistance to your Spirit Airlines bookings:
Online
When booking your flight on Spirit Airlines’ website, you’ll have the option to indicate your need for wheelchair assistance. Simply select the appropriate option during the booking process, and provide any additional details or special requests.
Over the Phone
If you prefer to book your flight over the phone, simply inform the Spirit Airlines customer service representative of your need for wheelchair assistance. They will make a note of your request and provide you with any necessary instructions or information.
Can I Request Wheelchair Assistance at the Airport?
Yes, you can request wheelchair assistance at the airport if you didn’t have the opportunity to do so during the booking process. However, it’s highly recommended to make your request in advance to ensure availability and avoid any delays or inconveniences.
If you need wheelchair assistance upon arrival at the airport, proceed to the Spirit Airlines check-in counter or the designated assistance area and inform the staff of your requirements.
How Much Does Spirit Airlines Charge for Wheelchair Assistance?
Spirit Airlines does not charge any fees specifically for wheelchair assistance. This service is provided at no additional cost to passengers with disabilities or mobility challenges. The airline ensures that everyone has equal access to travel, and wheelchair assistance is a part of their commitment to making air travel accessible to all.
What is Disability Seating on Spirit Airlines?
Spirit Airlines offers designated disability seating for passengers with specific needs. These seats are typically located near the front of the aircraft, providing easier access to the lavatory and extra legroom. Disability seating can be requested during the booking process or by contacting the airline’s customer service representatives.
Read More about – Spirit Airlines seat selection
How to Get a Wheelchair for Free on Spirit Airlines?
To receive free wheelchair assistance from Spirit Airlines, simply inform the airline of your need when booking your flight or by contacting their customer service team. You can request wheelchair assistance during the online booking process, over the phone, or at the airport check-in counter. It’s recommended to make your request as early as possible to ensure availability and seamless service.
What Type of Wheelchair Assistance is Offered by Spirit Airlines?
Spirit Airlines offers various levels of wheelchair assistance to accommodate the diverse needs of passengers with disabilities or mobility challenges. Here’s an overview of the services provided:
At the Airport
Upon arrival at the airport, Spirit Airlines staff will assist you with check-in, obtaining your boarding pass, and navigating through the airport terminal. They will provide a wheelchair or other mobility aid as needed and assist you with security screening procedures.
At the Gate
Once you reach the gate area, Spirit Airlines staff will assist you in boarding the aircraft using an aisle chair or other appropriate equipment. They will ensure that you are comfortably seated and that any mobility aids or assistive devices are properly stored and secured.
Once Onboard
During the flight, Spirit Airlines’ cabin crew will be available to assist you with any necessary needs, such as getting to and from the lavatory or accessing in-flight services and amenities. If you require personal assistance beyond the crew’s responsibilities, you may need to travel with a personal care attendant.
Upon Arriving at Your Destination
After landing, Spirit Airlines staff will assist you in deplaning the aircraft using an aisle chair or other appropriate equipment. They will also provide assistance in retrieving your mobility aids and navigating through the arrival terminal to meet your party or arrange for ground transportation.
The Bottom Line
Spirit Airlines is committed to ensuring that passengers with disabilities or mobility challenges have a seamless and comfortable travel experience. By offering free wheelchair assistance and adhering to guidelines and regulations, the airline strives to make air travel accessible to all.
Remember, it’s essential to inform Spirit Airlines of your wheelchair assistance needs in advance to ensure the availability of resources and a smooth travel experience. Don’t hesitate to reach out to their customer service representatives or airport staff for any additional assistance or inquiries.
With this comprehensive guide, you now have a better understanding of Spirit Airlines’ wheelchair assistance services, allowing you to plan your trip with confidence and enjoy a stress-free journey.
